Orders

1. Same day shipping is available for orders placed before 12:00 p.m.
2. Special orders will be delivered the day after the order is placed.

Payment methods

1. Pay in store with cash or credit/debit card.
2. Via PayPal.

Cancellations

1. You have the right to return the products you have purchased and to request their replacement, in all cases where, through proven fault of JustBalloons, you have been delivered products other than or substantially different from those you ordered
2. We cannot refund you for confirmed orders with the wrong shipping address and wrong contact information (phone).

Returns

1. You have the right to return the products you have purchased and request a replacement.
2. In addition, for all cases the product to be returned must be accompanied by the original proof of purchase. For all the above cases, the products to be replaced-repaired must be in the condition received by the customer, complete and undamaged, and their packaging must be the one that normally accompanies the product and be in excellent condition, together with all the documents which accompanied the product (e.g. DAT, Retail Account etc.). Before any return, it is recommended to consult with the JustBalloons Online Store.